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Summary of Stakeholder Communication Channels and Concerned Topics

The Bank valued communication with stakeholders and actively established smooth and diversified communication channels to understand the topics which stakeholders concern. We have responded in the relevant chapters of this Report; meanwhile, we have set up a section dedicated to stakeholders on the official website to provide information on the points of contact to the general public, investors, employees, and suppliers while responding to stakeholders' concerned topics in real time on the Sustainability website.

Stakeholder Communication
Stakeholder Communication
Stakeholder Communication
Stakeholder Communication

Stakeholder Communication Channels


 
Stakeholders
Communication Channels
Customers
(General Public)
Digital Banking  Division

■Customer Service Center:Section Chief Chen, Mei Ling
■Tel:0800-365-889, 412-2222 (For mobile phone, please dial 02-412-2222)
■E-mail:customer@chb.com.tw
Investors
Secretariat Division 
 
■Section Chief Chen, kuen-her 
■Officer Ivy Chao 
■Tel:886-2-2536-2951 Ext.1339
■Fax:886-2-2562-8443
Employees
Human Resources Division 

■Section Chief Chang (Training&Development) 
Tel:886-2-2560-3659 
■Section Chief Zhong (General Administration welfare) 
Tel:886-2-2571-6735 
■Section Chief Li (Performance Appraisal&Incentive Compensation) 
Tel:886-2-2560-3658 
■E-mail:reward@chb.com.tw
■New Recruits:Tel(02)2536-2951 ext.1914 Officer Ms.Chang
Suppliers
General Affairs Division  

■Section Chief Yeh, Li Hua
Tel:886-2-2536-2951 Ext.1616 
■Officer Yu, Sz Hua
Tel:886-2-2536-2951 Ext. 1614  
■Fax:886-2-2571-6871 
■E-mail:chb0101@chb.com.tw