Based on the concept of promoting "happy family," the Bank continues to care for the disadvantaged groups, increases the frequency of organizing public welfare activities, and actively motivates employees to participate in corporate volunteering services through its financial professionalism, a dense network of operating sites, and highly dedicated employees, in hope of creating a happy society which enjoys collective social prosperity and common good.

With social developments and an aging society, the need for elderly care resources, psychological support, and basic guarantees for disadvantaged groups and specific people is growing day by day. The uneven distribution of social resources hinders cultural, sports and industrial development opportunities. Combined with a series of ecological, social, and economic crises caused by climate change, the impact on future sustainable development is far reaching.