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Information Security Reminder

  1. Make sure your computer, smartphone or tablet is secure by updating operating systems, web browsers and other software. And also install antivirus software from a trusted company to ensure your device is protected from malicious activity.
  2. Never click on links, attachments or download files, install software from unknown sources. And be aware of unsolicited emails that contain links to websites urging you to provide confidential or financial information. If you receive one of these emails, don’t reply or click on a link. Instead, contact the company using a phone number you know is genuine.
  3. For secure connections, the CHANG HWA BANK APPs are available on the App Store® and Google Play™. Do not download APP from other sources.

Information Security Statement

  1. CHANG HWA BANK understands that the information security is important to you. To assist us in offering banking services in a secure manner, we employ a number of measures, which are described below.
  1. The information security management objectives and plans are consistent with the Bank’s objectives.
  2. Clearly define the responsibilities and obligations of employee in information security management, and assign relevant management roles to responsible for direction and oversight.
  3. Employs controls through enforcement of policies and procedures covering information security.
  4.  A set of policies and procedures are published and comminuted to employees and related external parties.
  5. Regularly identify interested parties and their requirement to determine the scope of information security management system. And maintain and continually improve an information security management system.
  6. Workstations and laptops have anti-virus software, update virus pattern and check/scan files automatically. All device is forbidden to install software without authorization.
  7. Regular evaluate risk assessment of information assets and adopt appropriate control and treatment to eliminate or reduce information security risks.
  8. Establish and implement business disaster recovery plan and incident response plan. Regular exercise and test to reduce business impact and ensure that are consistent with bank’s business continuity objectives.
  9. CHB provide sufficient resources needed for the establishment, implementation, maintenance and continual improvement of information security management system.

Information Security Policy

  1. To strengthen information security management, ensure the confidentiality, integrity and availability of information system, the reliability of information equipment and network, and ensures that the above resources are protected from any interference, destruction, intrusion, or any unfavorable behavior, thus we implement and maintain “information security policy”. For more information on our information security policy, please click here to download.

Information Security Risk Model

  1. To ensure the effectiveness of information security risk management framework, CHB adopts “Three lines of defence” to assure on the effective management of information security risk. The first line of defence (functions that own and manage risks) includes all units of CHB, include IT Division. The second line of defence (functions that oversee or who specialize in management of risk) is Information Security Center. The third line of defence (functions that provide independent assurance) is Internal Auditing Division.
  2. Regularly report information security risk and management to Risk Management Committee, and report at least annually to the board of directors.

Information Security Management Methodology

    CHB adopts the PDCA cycle (Plan-Do-Check-Act) as the foundation, used to continually improve the suitability, adequacy and effectiveness of the information security management system.