In response to the trend of the financial industry venturing into other business sectors to raise competitiveness, the Bank established “CHB Life Insurance Agency Co., Ltd.” and “CHB Insurance Brokerage Co., Ltd.” via joint ventures following the resolutions passed at the 2nd session of the 19th Board of Directors meeting and at the 80th session of the 19th Managing Directors’ meeting held on January 12, 2001 and November 14, 2002, respectively, in order to meet the market demand for “consumer finance, combination products and a full range of financial services” and to provide customers with comprehensive financial and insurance advisory and sales services under the objective of creating a “one-stop shopping” environment. However, in an attempt to reduce business tax burden, support government policy and offer better protection for consumers, the Bank undertook a short form merger on April 1, 2016 to acquire the abovementioned subsidiaries followed by the establishment of an Insurance Agency Division. Under this arrangement, the Bank assumed all rights and obligations of the respective companies, and added life and non-life insurance agency services as part of its business activities.