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Personal Internet Banking

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Service Introduction

  1. Service Function
    Personal Internet Banking includes the service functions of allowing users to manage setting, NTD account, foreign currency account, loan account, fund service, credit card, gold passbook, loss/service suspension and certificate management etc. 
  2. Available Security Control Mechanism
    1. SSL Transfer
      SSL (Secure Sockets Layer) is an internet global standard protocol used for identifying website and website browser identity, and it is also able to perform encrypted communication between browser user and website server. SSL can be used to protect the security of sensitive information. When a customer applies for the transaction authorization account for the internet banking of our bank, he or she is entitled to the basic service of SSL security control, and such security control can be used in the medium and small amount transactions for designated transfer-in account, or the security control can cooperate with a transfer-out account IC debit card and IC reader to connect to the system verification of our bank. Once the IC debit card password is verified to be correct, NTD non-designated account transfer, remittance or tax payment etc. transactions can be performed. 
    2. Mobile Guardian 2.0 (Interactive Push Authentication Security Mechanism)
      After completing registration and device binding through the Bank’s Mobile Banking App, customers can perform identity authentication via their mobile devices.
    3. Friendly One-Time Password (OTP)
      Available exclusively for customers of the Accessible Online Banking service. Transactions are completed after the Bank verifies the one-time password. 
    4. Electronic certificate
      The main function of the electronic certification is the signature verification in order to confirm the identity of the signing person. Therefore, the transaction data can be ensured to have confidentiality, security, integrity, identification and non-repudiation. Our bank applies the electronic certificate security control to perform non-designated account transaction (such as account transfer and remittance), and it is also equipped with other security control mechanisms of unplug and re-plug mechanism, OTP password mechanism, graphic verification code and random button etc., in order to increase the security control strength.

Application Method

  1. Please bring ID certificate, passbook, original seal of account opening to proceed to any operating unit of our bank to apply in person, or apply through physical ATM (with use of IP debit card)  for application verification.
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Customer service center single representative number：+886-412-2222

Mobile please dial +886-2-412-2222/0800-365-889(Local call only)

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